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Indy","8435 Keystone Crossing STE 140 Indianapolis IN 46240","liv-indy-indianapolis-in","https:\u002F\u002Flivindy.co",8,230,[31,32,33,34,35,36,37,39,40,41,42,43,44,45,46,38,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87],"26900","Indianapolis-Carmel-Greenwood, IN",2174833,33,51,2,[214],"2025-12-01T20:44:55.38635+00:00","indianapolis-carmel-greenwood-in",{"daysOnMarketAvg":14,"daysOnMarketMed":14,"doors":224,"size":225,"rentAccuracy":14,"retentionRate":14,"marketExperience":211,"responseTime":14,"units":226,"years":227,"avg_vacancy":14},800,"Sub-Enterprise [500-999]","800+","8",[229,230,231,232,233,234],"Affordable \u002F Subsidized Housing","Condominiums (Condos)","Duplexes \u002F Triplexes \u002F Fourplexes","Multi-Family Apartments","Single-Family Homes","Townhouses",[236,237],"A-Class","B-Class",[],[240,245,249,254],{"id":241,"section":10,"question":242,"answer":243,"orderv":244},244,"What does Hoosier Homes look for in a new owner client?","We look for a true partnership, not just another vendor relationship. We're not here to simply be your \"boots on the ground.\" We aim for a Win Together approach that aligns decisions, strategy, and long-term goals. When we share a common vision and collaborate closely, we create better results for everyone.",0,{"id":246,"section":12,"question":247,"answer":248,"orderv":219},245,"Do you mark up maintenance?","Yes, we apply a 10% maintenance coordination fee. We don't inflate prices or mark up to \"fair market value\" like many companies do. Instead, we negotiate competitive rates with trusted vendors, often below market, and the 10% fee covers professional project coordination, communication, and quality control. It also allows us to stand behind the work, including warranty support when needed.",{"id":250,"section":12,"question":251,"answer":252,"orderv":253},246,"Do you manage Section 8 \u002F affordable housing?","Yes, we do, when the property and owner align with our Win Together management philosophy. Not all affordable housing is managed the same, and we do not work with slumlord-style operations. We partner with owners who care about compliance, long-term asset health, and providing safe housing while running a profitable investment.",4,{"id":255,"section":10,"question":256,"answer":257,"orderv":258},247,"Does Hoosier Homes keep tenant late fees?","Yes. Late fees help cover the cost of daily rent collection efforts, including consistent follow-up through calls, texts, and emails to ensure timely payments. This allows us to stay proactive with delinquency so you don't have to.",6,"2017-04-01","https:\u002F\u002Fwww.bbb.org\u002Fus\u002Fin\u002Findianapolis\u002Fprofile\u002Fproperty-management\u002Flivindy-0382-90046390","B",3,{"certifications":264,"surveyResults":266,"testimonials":345},{"certifications":265},[],{"paid":7,"metrics":267,"responseCount":274,"lastUpdated":344},[268,293,309,326],{"id":269,"label":270,"title":271,"display_description":272,"show_as_histogram":9,"percent":273,"count":274,"average":275,"max_value":276,"type":277,"histogram":278,"badge":12,"percentile":12},"550e8401-e29b-41d4-a716-446655440000","In the last 12 months, how satisfied are you overall with [Company Name]?","Overall Satisfaction","How satisfied are you overall with your property manager?",82,22,8.23,10,"single_choice",[279,283,288,291],{"label":280,"value":276,"count":281,"percent":282,"order_index":29},"Very satisfied",11,50,{"label":284,"value":285,"count":286,"percent":287,"order_index":219},"Somewhat satisfied",7,9,41,{"label":289,"value":290,"count":29,"percent":290,"order_index":262},"Neither satisfied nor dissatisfied",5,{"label":292,"value":262,"count":29,"percent":290,"order_index":253},"Somewhat dissatisfied",{"id":294,"label":295,"title":296,"display_description":297,"show_as_histogram":9,"percent":298,"count":274,"average":299,"max_value":276,"type":277,"histogram":300,"badge":12,"percentile":12},"550e8403-e29b-41d4-a716-446655440000","How satisfied are you with [Company Name]'s ability to find and place quality tenants?","Leasing Performance","How satisfied are you with property manager's ability to find and place quality tenants?",71,7.09,[301,302,304,306,307],{"label":280,"value":276,"count":286,"percent":287,"order_index":29},{"label":284,"value":285,"count":258,"percent":303,"order_index":219},27,{"label":289,"value":290,"count":262,"percent":305,"order_index":262},14,{"label":292,"value":262,"count":262,"percent":305,"order_index":253},{"label":308,"value":244,"count":29,"percent":290,"order_index":290},"Very dissatisfied",{"id":310,"label":311,"title":312,"display_description":313,"show_as_histogram":7,"percent":314,"count":274,"average":315,"max_value":276,"type":277,"histogram":316,"badge":12,"percentile":12},"550e8405-e29b-41d4-a716-446655440000","When maintenance issues arise, how quickly does [Company Name] respond?","Maintenance Communication","How quickly does your property manager respond?",70,6.95,[317,320,322,324],{"label":318,"value":276,"count":276,"percent":319,"order_index":29},"Under 24 hours",45,{"label":321,"value":211,"count":258,"percent":303,"order_index":219},"1-2 days",{"label":323,"value":290,"count":29,"percent":290,"order_index":262},"3-5 days",{"label":325,"value":244,"count":290,"percent":199,"order_index":258},"Not applicable",{"id":327,"label":328,"title":329,"display_description":328,"show_as_histogram":9,"percent":330,"count":274,"average":331,"max_value":211,"type":277,"histogram":332,"badge":12,"percentile":12},"550e8408-e29b-41d4-a716-446655440000","How easy is it to understand your monthly financial statements?","Accounting & Financial Reporting",80,6.36,[333,336,340,342],{"label":334,"value":211,"count":285,"percent":335,"order_index":29},"Very easy to understand",32,{"label":337,"value":258,"count":338,"percent":339,"order_index":219},"Mostly easy to understand",13,59,{"label":341,"value":253,"count":29,"percent":290,"order_index":262},"Somewhat confusing",{"label":343,"value":219,"count":29,"percent":290,"order_index":253},"Often confusing","2026-01-23T16:08:57.55+00:00",{"paid":7,"testimonials":346,"hasMore":7},[347,352,357],{"id":348,"user_name":349,"message":350,"created_at":351},"b2e255b9-c8f8-4aa9-9edd-9b554f627c4b","Rebecca Fortier","The LIV Indy team members have overall been very responsive with any questions I had especially with repairs and the reasons and costs of repairs. The Maintenance Coordinator (previous and current) have talked to me by phone. The email communication informs me of staffing changes and changes from going to the Buildium to AppFolio portal. There’s transparency with sending me invoices, photos of parts needing repair and finding vendors who are reasonably priced. The detailed Maintenance Reports for Fall and Spring are helpful.","2026-01-23T16:23:12.800971+00:00",{"id":353,"user_name":354,"message":355,"created_at":356},"52805d06-4463-4a50-baa0-cb07cdcd4532","Rupesh ","Megan is very prompt in replying and shows care for clients.","2025-11-23T04:59:31.188345+00:00",{"id":358,"user_name":359,"message":360,"created_at":361},"6e7d88d5-71a6-4d36-85ea-5676cf3f6e9f","Alan Chung","I partnered with LIV Indy for three years, and it’s one of the few companies I work with that truly takes client feedback seriously. They consistently strive to improve their services, communication, and contractor vetting, and this sets them apart from their competition. Even when things aren’t perfect the first time, I’m confident they will make it right, and I feel secure having them behind me.  \n\nOne example is when I started with LIV, sometimes it took 1 week or 2 to get response and couldn't get anyone on the phone during office hours and maintenance work sometimes dragged on due to communication and I had to keep checking.  But they willing to hear my feedback and had made major improvement now not only I can easily get a hold of someone to discuss stuff but they proactively reaching out to me!","2025-11-20T16:51:34.953236+00:00"]