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Once rent is collected and everything is reconciled, owner payouts are processed on the 10th of the following month. You’ll receive a detailed statement each time so you can clearly see income, expenses, and any work completed at the property.",0,{"id":462,"section":12,"question":463,"answer":464,"orderv":172},2185,"What happens if a tenant doesn’t pay rent?","If rent isn’t paid after the grace period, we work toward a resolution first. If those efforts don’t work, we proceed with eviction as a last resort and handle the entire process, including attorneys and filings. If a tenant we place is evicted, FIG covers the attorney fees as part of our leasing guarantee.",{"id":466,"section":12,"question":467,"answer":468,"orderv":469},2186,"How are maintenance requests handled?","All maintenance requests come through Property Meld. Owners have a portal with real-time updates. 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